Equipment Rental Terms & Conditions

1. Rental Agreement

By hiring equipment from STAYEX AU, you agree to these terms and conditions. Please read them carefully before making a booking.

2. Security Deposit

• •A refundable security deposit is required for all equipment rentals
• •Deposit amount varies based on equipment value
• •Deposit will be refunded within 7 business days after equipment return
• •Deductions may apply for damages, loss, or late returns

3. Rental Period

• •Daily rentals: 24-hour period from pickup time
• •Weekly rentals: 7 consecutive days
• •Equipment must be returned during business hours
• •Late returns subject to additional charges

4. Equipment Condition & Responsibility

• •All equipment is inspected before and after rental
• •Customer is responsible for equipment from pickup to return
• •Equipment must be returned in same condition as received
• •Normal wear and tear is acceptable; damage is not
• •Customer liable for loss, theft, or damage during rental period

5. Usage Guidelines

• •Equipment must be used for its intended purpose only
• •Follow all manufacturer's instructions and safety guidelines
• •Do not modify or tamper with equipment
• •Ensure proper training before operating equipment
• •Equipment must not be sub-rented to third parties

6. Cancellation Policy

• •24+ hours notice: Full refund
• •12-24 hours notice: 50% refund
• •Less than 12 hours: No refund
• •STAYEX AU reserves the right to cancel due to equipment unavailability

7. Late Returns & Extensions

• •Late returns charged at hourly rate after grace period (1 hour)
• •Extensions must be requested before rental period ends
• •Extensions subject to availability and additional charges
• •Unreturned equipment beyond 48 hours will be reported as stolen

8. Damage & Repairs

• •Minor damage: Charged at repair cost
• •Major damage: Charged at replacement cost
• •Lost equipment: Charged at full replacement value plus administrative fee
• •Customer must report any damage or malfunction immediately

9. Liability & Insurance

• •Customer assumes all risk during rental period
• •STAYEX AU not liable for injuries or property damage caused by equipment use
• •Customer responsible for third-party damages
• •We recommend customers have appropriate insurance coverage

10. Payment Terms

• •Full payment required at time of booking confirmation
• •Accepted payment methods: Cash, Card, Bank Transfer
• •All prices in Australian Dollars (AUD)
• •Prices include GST unless otherwise stated